Privacy Policy

Amid LLC (“Amid,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites, use our software tools or platforms, or engage us for consulting or professional services (collectively, the “Services”).

1. Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily provide, including when you:

  • Contact us or engage us for consulting services
  • Create an account or use our software tools
  • Submit forms, upload documents, or provide datasets
  • Communicate with us by email or other means

This information may include:

  • Name, company name, job title
  • Email address, phone number
  • Business, operational, or analytical information
  • Files, documents, or data you upload or share
  • Billing or payment information (if applicable)

1.2 Information Collected Automatically

When you access our Services, we may automatically collect:

  • IP address
  • Browser type, operating system, and device information
  • Usage data, log data, and access times
  • Referring or exit pages

This information is used for security, analytics, and service improvement.

1.3 Client and End-User Data

In the course of providing consulting or SaaS services, we may process data submitted by or on behalf of our clients (“Client Data”). We process Client Data solely in accordance with applicable agreements and client instructions.

2. How We Use Information

We use collected information to:

  • Provide, operate, and improve the Services
  • Deliver consulting analyses, tools, and outputs
  • Communicate with clients and users
  • Respond to inquiries and support requests
  • Process transactions and manage contractual relationships
  • Monitor usage, performance, and security
  • Comply with legal and regulatory obligations

Amid does not sell personal information.

3. How We Share Information

We may disclose information in limited circumstances:

3.1 Service Providers

We may share information with trusted third-party vendors who perform services on our behalf, such as hosting, analytics, security, communications, or payment processing. These providers are contractually obligated to protect information and use it only for authorized purposes.

3.2 Legal and Compliance

We may disclose information if required by law or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Enforce agreements
  • Protect the rights, safety, or property of Amid, our clients, or others

3.3 Business Transfers

If Amid is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate and improve our Services, understand usage patterns, and enhance user experience. You can control cookies through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, or misuse. No system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal and contractual obligations
  • Resolve disputes and enforce agreements

Client Data is retained and deleted in accordance with applicable client agreements and instructions.

7. California Privacy Rights (CCPA / CPRA)

This section applies to California residents.

7.1 Categories of Personal Information Collected

Within the past 12 months, we may have collected:

  • Identifiers: Name, email address, IP address
  • Professional or employment-related information: Company name, job title
  • Internet or network activity: Usage and log data
  • Commercial information: Records of services provided
  • Inferences: Derived from usage data to improve Services

We do not collect or use sensitive personal information to infer characteristics about individuals.

7.2 Purposes for Collection

Personal information is collected and used for the business purposes described in Section 2.

7.3 Sale or Sharing of Personal Information

Amid:

  • Does not sell personal information
  • Does not share personal information for cross-context behavioral advertising

7.4 Your Rights

California residents have the right to:

  • Know what personal information we collect, use, and disclose
  • Access personal information we hold about you
  • Request deletion of personal information, subject to legal exceptions
  • Request correction of inaccurate personal information
  • Not be discriminated against for exercising privacy rights

7.5 Exercising Your Rights

You may submit a request by contacting us at:

Email: privacy@amid.io

We will verify your identity using information reasonably necessary to complete your request. Authorized agents may submit requests on your behalf with appropriate authorization.

8. Business-to-Business Data

Personal information collected in a business-to-business, professional, or employment-related context is processed in accordance with applicable law, including any available exemptions under the CCPA/CPRA.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Amid LLC
Email:info@amid.io